Customer Service

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Customer Service Hours

Monday - Friday: 8:00 AM - 5:00 PM CST

Saturday: 9:00 AM - 4:30 PM CST

Sunday: Closed

Spanish Only (En Español)

Lunes - Viernes: 9:00 AM – 6:00 PM CST

Sábado: 1:00 PM – 8:00 PM CST

Domingo: 10:00 AM – 6:00 PM CST

Give us a Call: 1-800-229-2901

Send us an Email: [email protected]

How to Sign In to Your Customer Account

View Desktop Sign In Instructions, Mobile Sign In Instructions, or go to the Customer Sign In page.

Shopping Our Site

Heartland America wants to make your shopping experience as easy and enjoyable as possible! That's why we have many online ways for you to order the products you are looking for!

Main Categories

Our product categories are listed on the far left hand side of our website. You will see such categories as Electronics, Footwear, Household plus many more! Beneath each category you will find our best selling items and subcategories. After browsing our categories, simply click on the item(s) you wish to purchase and then click on the red "Add to Cart" button. When you are finished selecting the products you wish to order, click on the "checkout" button located at the top-right of the page.

Search

In order to search for any Heartland America® item simply enter the item number from the catalog or the item description in the search field and click on "search." The search field is located at the top of our site on the left side next to the "Heartland America®" logo.

Request Catalog

Receive a FREE Heartland America catalog mailed monthly to your home or business! Simply fill out our catalog request form and we'll get one sent out.

Catalog Order

Did you receive a Heartland America® Catalog in the mail? If so, you can enter the item number you're looking for in the search field, add the item to your order and use your catalog code at checkout. You can then complete your order or keep shopping. Do you need help calculating taxes on your catalog order form? If yes, click here.

Catalog Viewer

Want to view our catalog online? Do you have a catalog and wish to go right to a specific page online? By clicking on View Online Catalog you can go through our catalog page by page. To purchase a product just click on the item picture or the item number. With our easy navigation you can also search our catalog for top sellers, specific categories and even by price! The viewer will take you directly to the products that match your search criteria! Once you are finished shopping click on the checkout button, and you will be directed to our checkout page.

Checkout

You can see what is in your basket contents by clicking the Shopping Cart icon at the top right of our website. You can then start the placement of your order by clicking on the "Checkout" button.

Substitutions / Availability

We reserve the right to substitute merchandise of equal or better quality if the merchandise requested has been sold out.

Order Entry Hours

Monday - Friday: 7:00 AM - 9:00 PM CST
Saturday: 9:00 AM - 9:00 PM CST
Sunday: 10:00 AM - 6:00 PM CST